If you are returning an item bought online at janedarcy.ie, please return the item(s) in their unused and saleable condition within 14 working days from receipt, to obtain an exchange or refund.

Proof of purchase is required.

You are required to organize and pay for the return of the item(s).

Once your return has been processed and approved, a replacement or refund of the cost of the item and standard shipping will be issued to the account used to make the purchase.

Please note the cost of standard shipping only, will be returned to you. Please contact us to confirm the standard shipping methods accepted by Jane Darcy. Please obtain proof of posting.
We cannot accept liability for goods lost in transit.

Any goods purchased from our retail partners must be made in accordance with the relevant retailer’s returns policy, and should not be returned directly to us. Please contact the relevant retailer in this instance.

When returning a product purchased on janedarcy.ie please enclose the following details:
Name
Address
Order Number
Proof of Purchase
Reason for Return/exchange

Please contact Jane Darcy Customer Service to arrange your returns on 00 353 1 5672471 or via email to info@janedarcy.ie